Return Policy
Our commitment to your satisfaction with our interior decor services
Overview
At Uniquehandmade, we are committed to providing exceptional interior decor and styling services. This Return Policy outlines the terms and conditions regarding cancellations, refunds, and modifications to our service agreements. Please read this policy carefully before engaging our services.
Service Cancellation
You may cancel your interior decor consultation or service booking under the following conditions:
- Cancellation 48+ hours before service: Full refund or rescheduling available
- Cancellation 24-48 hours before service: 50% refund or rescheduling available
- Cancellation less than 24 hours: No refund, but rescheduling may be available
Refund Policy
Refunds for our interior decor services are processed according to the following guidelines:
Eligible Refunds
Refunds may be issued for cancellations made within the specified timeframes, unsatisfactory service delivery (subject to review), or if we are unable to fulfill our service commitment due to circumstances beyond your control.
Refund Processing
Approved refunds will be processed within 5-10 business days to the original payment method. Processing times may vary depending on your financial institution.
Service Modifications
We understand that project requirements may change. You may request modifications to your service agreement:
- Changes to service scope or timeline must be requested in writing
- Additional charges may apply for significant scope changes
- Modifications are subject to availability and our approval
Non-Refundable Services
The following services or circumstances are generally non-refundable:
- Services that have already been completed and delivered
- Custom design work that has been finalized and approved
- Third-party products or materials already ordered or installed
- Cancellations made less than 24 hours before scheduled service
Dispute Resolution
If you are not satisfied with our service, we encourage you to contact us immediately. We are committed to resolving any concerns and will work with you to find a satisfactory solution. Please contact us within 7 days of service completion to discuss any issues.
Special Circumstances
In cases of emergency, natural disasters, or other circumstances beyond either party's control, we will work with you to reschedule services or provide appropriate accommodations. Each situation will be evaluated on a case-by-case basis.
Contact Us
For questions about returns, cancellations, or refunds, please contact us at info@uniquehandmade.world or visit our contact page. Our team is here to assist you and ensure your satisfaction with our interior decor services.